Privacy Policy
Effective Date: 01.09.2025
Last Updated: 01.09.2025
Army Solar Energy Private Limited (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, services, and communication channels.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, phone number, postal address. Identity details when required for business transactions or regulatory compliance.
- Business/Service-Related Information: Project requirements, site details, solar energy needs, and related inquiries.
- Technical Information: IP address, browser type, operating system, and usage data when you visit our website.
- Payment and Financial Information: Bank details, billing addresses, and other necessary data to process payments (collected through secure payment gateways).
2. How We Use Your Information
- To provide, operate, and maintain our solar energy products and services.
- To communicate with you regarding inquiries, orders, or support.
- To send important updates, offers, and company news (only if you consent).
- To comply with legal, regulatory, and contractual obligations.
- To improve our services, website functionality, and customer experience.
3. Sharing and Disclosure
We do not sell or rent your personal information. We may share information only in the following cases:
- With trusted third-party service providers (e.g., payment processors, logistics partners).
- With government authorities or regulators where legally required.
- With affiliates or business partners only for service delivery purposes.
4. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal data from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal data only as long as it is necessary for the purpose it was collected, or as required under applicable laws.
6. Your Rights
Depending on applicable data protection laws, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communication.
- Raise concerns about misuse of your personal information.
7. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience, analyze site performance, and provide personalized services. You can disable cookies in your browser settings if you prefer.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
9. Children’s Privacy
Our services are not directed towards children under the age of 18, and we do not knowingly collect personal data from them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Effective Date.”
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Army Solar Energy Private Limited
Registered Office: Plot No. 12a, Arihant Ind. Estate, Pipodara, Surat, Gujarat, India-394110
Phone: +91 90700 58700 / +91 90700 46700
Email: info@armysolar.in
12. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below. The Grievance Officer shall address any discrepancies, grievances, or concerns you may have regarding the processing of your information:
Grievance Officer
Army Solar Energy Private Limited
Plot No. 12a, Arihant Ind. Estate, Pipodara, Surat, Gujarat, India-394110
Phone: +91 90700 58700 / +91 90700 46700
Email: info@armysolar.in